Data-Center-Relocation-OEM Certification

Prior to the move, Hi-Tech will review the OEM warranties and services contracts for all devices to be relocated. Hi-Tech will contact the vendors to notify them of the relocation and discuss any specific vendor requirements to maintain continuous coverage of the devices.

Vendor requirements range from verifying that any trouble tickets have been resolved prior to move, to active participation in de-installation and re-installation of devices. Hi-Tech will identify any special requirements such as custom packing crates.

Day of Move, a Hi-Tech Project Manager will coordinate Vendor participation including scheduling Vendor requirements to observe the power down - power up cycle to insure all equipment is in proper working order prior to move and Vendor participation in disconnecting cabling and preparation of devices and components for packing. Hi-Tech will assist Vendors pack or crate any devices requiring Vendor de-installation and packing.

At the destination, Hi-Tech will coordinate recertification services from OEMs and service contract providers. Based on OEM Warranty Service Levels, Vendor technicians may be on call or on site to provide contract services.

Typical Vendor requirements for recertification range from verification that each device passes a ‘green light’ test, observing power up cycle after devices have been re-installed and all cabling has been completed to each device. Hi-Tech will also assist Vendor technicians uncrate and position Vendor packed devices.